System Maintenance Is Scheduled


Service Interruption Planned For November 22, 2017

There will be a planned service interruption as our upstream provider performs a network upgrade procedure in the Ellensburg area which will affect all customers including those in the Cle Elum area and upper county. All customers can expect a hard shut down of service up to 1 hour. Service will be lost sometime between the hours of 12:01 a.m. to 6:01 a.m.

If you have a problem getting back online after the work is finished a rebooting of your interior router may be necessary. If you are unfamiliar with the router rebooting process you can find an audio tutorial to help you by clicking here.

Remember, Rebooting is permitted! Resetting is not!

Symplified Technical Support 

Hours Of Operation

office hours


Office Hours

Monday through Friday 9:00 a.m. to 4:00 p.m.


106 N. Peoh Ave, Cle Elum WA


Technical Support Hours

Monday-Friday 9 to 5


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