Update for customers in the upper county
Technical support will begin preparations for the installation of additional equipment in order to stabilize throughput in the upper county.
Technical support is doing everything possible to rectify the situation in the fastest possible manner. We ask for your patience and understanding as we continue to work to restore normal service.
If you are not currently online a simple rebooting of your router by unplugging the power cord in the back of your router should get you back online. Remember this rule: REBOOTING IS PERMITTED…..RESETTING IS NOT!
Symplified Wireless Technical Support