What You Should Know About Wireless Internet

 

Forget Satellite, And Slow DSL!  Symplified Wireless Internet is…
“The Best Choice For City And Rural Living!”

 

If you are thinking about, or if you have already decided on high-speed wireless Internet service, you should know a few important things about it.  

The wireless Internet industry basically was born in 1985 when the Federal Communications Commission allocated license free radio spectrum for private industry use.  The purpose of the allocation was to develop an industry that could provide Internet service to areas that had limited or no access to cable, fiber or even a telephone line. Wireless Internet is simply microwave radio signals that, when decoded, bring the wonders of the Internet to locations beyond the reach of a physical wire. 

As the industry grew, so did the number of deployed wireless devices and the potential for interference issues grew as well. This is particularly noticeable if you have legacy equipment. The more devices in close proximity to each other the greater the odds there will be interference problems.  Devices such as other service providers equipment, wireless routers, older model portable telephones, microwave ovens, baby monitors, wireless cameras, etc. can cause problems with your service. If you live close enough to a neighbor with a very strong wireless router, it’s possible the power coming from their antenna could cause issues with your Internet connection if you also use a wireless router for Internet connectivity.  To help minimize issues it is a best practice to place your router in an area away from other broadcasting wireless devices to avoid any signal interruptions.

No type of Internet service is infallible; all Internet service providers have issues at one time or another. Expecting 100% performance and reliability from any provider is unrealistic and should be a consideration before you decide on what type of service you need.

We consistently monitor our network for issues and attend to them in the fastest possible manner. We are proud of the fact that we have the most reliable and best up time record of any fixed wireless Internet provider in Kittitas County. We use the latest technology and our equipment is less prone to interference issues that other wireless providers experience. However, because wireless service relies on radio signals it can be affected by interference. If severe enough it can cause slow connection speeds, and although rare, in the worst case it can cause your connection to drop completely. Sometimes a simple change of channels on broadcasting equipment by technical support will solve the problem. If you are having issues with Internet connectivity you should always contact technical support to see if they are experiencing any issues. Many times if it is an interference problem technical support will likely already be working on it. However, it may also be something else causing your connection issues. It’s important to remember if we don’t hear from you we assume everything is alright with your service. We are here to help you get the best service possible.

Now that you have a basic understanding of how wireless technology works you can make an informed decision whether wireless service is the best choice for you. If you would like more detailed information regarding service installation and requirements for service please click here.

Warm regards,

Symplified Wireless Internet

Hours Of Operation

office hours

 

Office Hours

Monday through Thursday 9:00 a.m. to 5:00 p.m.

Closed Friday

Closed For Christmas Holiday

Noon Dec. 22 to 9:00 a.m. Jan. 2, 2018

 509-852-2084

106 N. Peoh Ave, Cle Elum WA

Map

Technical Support Hours

Monday-Friday 9 to 5

509-859-6034

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